Through the eyes of Automation Hero

Goals

  • Strive for excellence in time management
  • Improve the process of servicing potential customers in order to
  • Minimize the risk of errors and save time by automating administrative tasks

Challenges

  • Complex employee time reporting and billing process
  • Willing to speed up response time to inquiries from potential customers
  • Automation of routine administrative activities that automation can perform

‍Automation ofemployee time reporting

The system monitors and collects data on employees' working time. As a result, the process of calculating salaries has become simple, fast and accurate. This has helped avoid errors and increased efficiency.

Automate the handling of potential customers

We created an automation that responds to inquiries from potential customers by notifying employees to remind them to take action or semi-automate them. This system not only responded to the need for better interaction, but also accelerated the sales process.

Automation of administrative tasks

Integration with Slack messenger generates notifications about paid invoices, exceeding the time paid by customers and sending reminders to customers about unpaid invoices. This allows the MOX!E team to focus on customers and the pursuit of operational excellence, instead of spending time on paperwork.

Effects

TIME

By automating employee time reporting, the company has saved an average of 2 hours per employee per month, allowing them to spend more time servicing clients and creating even better creative campaigns.

CONTROL

The implementation of automation in the process of handling prospective customers has accelerated the sales cycle by 29%. As a result, the company now has more control over its sales process and is able to respond faster to market needs.

EFFECTIVENESS

Automation of payment information, has minimized the involvement of administrative staff. As a result, the administration can focus on streamlining business operations, and the company is able to more quickly recover funds owed to it, which has a direct impact on its liquidity.

How did we do it?

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Additional objectives

Customer review

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Are you facing an interesting challenge? Let's talk about your project.