Step 1
Business Process Mapping
Together with your team, we walk through every key workflow. We document what, who, when, and why—without making any assumptions.
Automation
We automate processes that really hurt.
Each project begins with with in-depth analysis your business, only do do we build the system, which solves the problem.
They have placed their trust in us
Starting point
Every project starts with a workshop.
Four steps that lead to a concrete proposal with priorities—with no obligation.
Step 2
Identifying bottlenecks
We identify areas where work comes to a standstill, is duplicated, or goes missing. We calculate the cost—in hours and dollars.
Step 3
A broad perspective on business
We don’t look at a single process in isolation. We understand how departments work together—and where automating one area will unlock five others.
Step 4
A concrete proposal with priorities
You leave the workshop with a list of issues and a plan—what to tackle first, what will have the biggest impact, and how long it will take.
Scope of services
The six types of projects we undertake most frequently.
Every project is different, but certain types of problems tend to recur regardless of the industry or the size of the company.
- 1
Data aggregation and analysis
Data is everywhere: CRM systems, spreadsheets, ERP systems, and emails. We build systems that automatically collect it, clean it up, and deliver it ready for decision-making.
- Consolidation of reports from multiple sources
- Real-time KPI monitoring
- Data synchronization between systems
- Enriching databases with external data
- 2
Generating reports and documents
Creating reports, quotes, invoices, and contracts manually is one of the biggest time-wasters. We automate the entire process—from trigger to archive.
- Automatic weekly and monthly reports
- Generating quotes and contracts from templates
- Document Workflow and Approvals
- Archiving and Smart Search
- 3
Analysis of Meetings and Communication
Every meeting involves hours of work—before, during, and after. We automate the processing of recordings, the derivation of insights, and the distribution of action items.
- Automatic meeting notes and summaries
- Identifying tasks and action items from conversations
- Analysis of Quality and Patterns in Meetings
- Integration with CRM and task management systems
- 4
Chatbots and voicebots
Smart assistants tailored to your business, not generic bots. They know your offerings, processes, and data. They work on your website, in messaging apps, and over the phone.
- 24/7 customer service without involving the team
- Lead qualification and scheduling appointments
- Checking case statuses and histories
- Telephone voicebot for call handling
- 5
CRM Automation and Sales
Lead generation, contact enrichment, follow-ups, scoring. A sales engine that’s up and running before the sales rep even turns on their computer.
- Automated lead generation and nurturing
- Follow-up and nurturing sequences
- Lead scoring and qualification
- Synchronization of sales data
- 6
Automation of email and document processing
Is your inbox a bottleneck? We categorize, prioritize, and handle incoming email with no human intervention or minimal involvement.
- AI-powered email categorization and routing
- Draft responses for approval
- Automated FAQ Support
- Escalation in complex cases
We're working on it—
—and it's working.
We don't sell tools. We use the best ones available and integrate them with what your company already uses.
In every project, the choice of technology is a consequence of a business decision, not the other way around.
“No we ask what you want to automate. We show you where you’re money. Where is the leverage. We’ll fix it.”
Case studies
Still not convinced?
Hear from our satisfied customers.
MTA
How did MTA transfer the work of 80 people from 6 systems to ClickUp?
Having key processes spread across several unsynchronized systems led to errors, delays, and a loss of context between teams. We’ve fixed that.
Read the case study1/3
FAQ
Frequently Asked Questions
- From the process mapping workshop. We don’t ask “what do you want to automate”—we ask where you’re wasting time and money. You’ll leave the workshop with a map of your bottlenecks, quantified in hours and dollars, and a prioritized list of what to fix first.
- Agencies build individual workflows. We view your business as a system. We understand how sales impact operations, and operations impact finances—and we automate at the points where improving one area creates a ripple effect across five others. Plus: we stick around after implementation; we don’t just disappear once the invoice is paid.
- Simple automation: 2–4 weeks. Complex projects involving integrations and AI: 6–12 weeks. In both cases, you’ll see the first working components within the first week—we don’t operate on a “results in a quarter” timeline.
- Every automation is covered by an SLA and monitored. We proactively detect outages in third-party APIs (Zapier, Make, OpenAI) and fix them without question. Most customers opt for a maintenance package—you have us on the phone, not waiting in a ticket queue.
Tell us what's bothering you. We'll tell you how to fix it.
You get an initial diagnosis and a concrete plan—no generalities, no sales pitch, no bullshit.
Przemysław Zygmunciak
Account Manager
