Through the eyes of Automation Hero
Goals
Challenges
Results
How did we do it?
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Building the Heart of Operations at ClickUp
We moved the sales funnel to ClickUp, creating a single source of truth. We provided seamless communication between the NewBiz and Customer Success teams on chat, directly with each lead.
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Smart Handling of the Trader
We implemented automations (using Make.com) that guided the sales person through the process with dynamic task checklists at each stage. The system also automatically enriched customer data and aggregated meeting notes.
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Quality Control and Visibility for Managers.
We introduced mechanisms to force the completion of key data, which increased its quality. We created interactive dashboards, providing valuable information to the board and managers.
Additional objectives
Reduce frustration and strengthen cooperation between teams.
Build an organizational culture based on hard data.
Create a scalable sales process ready for business growth.

Customer review
Karol Jaworski
New Business Manager

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